In the quest for pollutant free, skin-friendly fabrics we are stricter than even the law requires us to be and have been for years now. Our list of prohibited substances not only includes carcinogenic and teratogenic pollutants but also substances proven to cause allergies. We want you to look great and feel great in your bonprix garments. We are proud to say that all our products adhere to strict international standards. Not because they have to. Because we want them to.
Systemic spot checks are carried out in independent certified laboratories to ensure the highest standard of quality. If an item fails to make the grade it is immediately removed from our product range. Only the best is good enough for our customers.
We take every customer complaint we receive seriously. If someone tells us that a garment has an unpleasant odour, then we investigate. Checks are carried out and if needs be, the item is removed from our product range.